UPC Electronic Office

Technical Requirements

  1. Digital certificates:
    To electronically register incoming documents in the Electronic Register, or to complete procedures requiring electronic identification and/or signature, a valid digital certificate from the list of accepted certificates must be used.

  2. Compatible operating systems:
    Compatibility with the services provided through the UPC Electronic Office is guaranteed for computers running the following operating systems:
    • Windows 7 or later (32-bit and 64-bit)
    • Ubuntu 12.04 or later (excluding Ubuntu 16)

  3. Compatible browsers:
    The services provided through the UPC Electronic Office have been developed to be compatible with the following browsers:
    • Microsoft Internet Explorer version 9.0 or later

  4. Java:
    For procedures requiring an electronic signature, the computer must have Java version 1.8.0 or later installed (available for free download at http://www.java.com/es/download). Java execution and the downloading of applets must also be enabled in the browser settings.
    Linux computers: To run Java on Linux computers using the Firefox browser, the Java plugin provided by Sun must be installed. The open-source IcedTea plugin is incompatible with the electronic signature applet. Therefore, to ensure correct operation, you must make sure that the Sun plugin is installed and enabled, and uninstall IcedTea if it is installed on the computer.
  5. JavaScript:
    JavaScript execution must be enabled.

You can find all the instructions needed to configure your computer and use digital certificates on the UPC Digital Identity website.